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Microsoft Second Light Adds Another Dimension to t


Microsoft SecondLight detects where the surface is being touched on a screen and allows an image to be projected on to the material held just...
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CRM and social networking...


I was quoted in Computing the other week making somewhat unsupportive remarks about the CRM vendorís attempts to harness social networking. In essence my feelings are that companies need to understand the impact of social networking rather than...
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ConceptDraw MindMap


ConceptDraw MindMap is a mind mapping and brainstorming software that you may use for capturing ideas, planning events as well taking notes in a more visual interface. It is one of the very popular mind mapping software and often rated at par with...
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Why implementing CRM may or may not be easy....


I was asked this week what the pit-falls were of implementing CRM technology. This is the sort of question that can tempt you into gushing out a long list of potential hazards, but, when you come to think about it, for many, maybe most people there...
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Sidebar Summary using Visualforce


About a year ago, I posted about the Sidebar Summary. The Sidebar Summary exists in the Salesforce.com sidebar and displays the counts of some important queries. The counts are also hyperlinks to a view or report representing that query. Itís a...
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Serious logistical expertise


Iím about to head to Dreamforce, Salesforceís annual user conference. Last year it was 5,000 people. This year could be as many as 10,000. Itís a big conference with tons of logistics. But check out what the Obama campaign pulled off yesterday....
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